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Three Simple Words to Build Trust

“How ya’ll doin’?” Translated from Texanish (my home state) to English, that would be; “How ya doing?” These three simple …

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OMG! I Had No Idea Things Had Gotten So Bad

My jaw almost hit the floor when I heard the statistic. Just wait until you read it. John Walsh, the …

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Forgiveness

Guest blog: Kathi Holzschuher One of my many focus words for 2020 is forgiveness, and strangely, the one word that …

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10 Valuable Reasons to Practice Feeling Happy

You might not think a case would need to be made for feeling happy. Yet, all you need to do …

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Are Your Assumptions Causing Your Employees to be Lazy?

Have you ever caught yourself thinking (or maybe saying), “My employees are SO lazy!? I wish they would think for …

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Chaos Ruining Your Life? A Simple Prescription for Relief

Just last week, three businesswomen from different social groups confided in me that they were experiencing serious chaos in their …

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How Training And Self-Confidence Can Boost The Bottom Line

Ever been hired for a position for which you received little to no training? Tell us YOUR story. Imagine that …

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Authentic Customer Care

Authentic Customer Care Is All About Love

“It’s my pleasure,” were the words that caught my attention as I requested thirty-four $10 gift cards over the phone. …

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Are Your Employees Slackers? How to naturally Get Them To Take More Responsibility & Initiative

During the recent renovation at a local country club, a forklift operator was moving roofing material. As he moved the …

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Handling Conflict When Tensions Are High

This is an excerpt of an interview Cheryl did with Corine Wofford of Be The Difference Brigade. Corine asked Cheryl …

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