Category: Leadership Guidance

Authentic Customer Care
Leadership Guidance

Authentic Customer Care Is All About Love

“It’s my pleasure,” were the words that caught my attention as I requested thirty-four $10 gift cards over the phone. The agent must have repeated that phrase 3 or 4 times during our phone conversation. And do you know what?

Coaching & Consulting

Successful Networking Requires Commitment To Help Others

To some business professionals, a measure of their “success” at a trade show or a chamber mixer is the number of business cards they collect. They believe that by accumulating a lot of cards it makes this marketing activity successful.

Emotional Intelligence

Reward And Affirm Yourself Like You Would Your Dog

Saturday marked the start of my fourth canine training class with Milo. I say “my” training class because we all know that dog training is not really for the dog; it’s for the owner. That said, the class Milo and


It’s Been a Privilege To work With These People

"I truly enjoyed our BEK-Houston Leadership Retreat. Your presentation was on point and your moderating skills were awesome. Everyone in the room felt comfortable enough to speak!"

Lydia Villarreal PTMA Supervisor

"I truly enjoyed our company retreat with you. Your presentation was on-point and your moderation skills are awesome. Everyone felt comfortable enough to speak!"

GM, Food Distributorship

"Cheryl Jones does more than just speak to the audience, she engaged us.  From the start, she put us at as ease and made the work we were doing fun and interactive. Thanks." 

Women's Conference Participant

"I just wanted to say thank you for coming to our college and giving us such a valuable speech. I'm sure I will always remember the 5 important points you told us to be able to succeed."

Quager Durig
Break the Pattern!

Emotional Self Mastery

You can choose your emotions. You can stop feeling put-upon, taken advantage of, and overwhelmed. You no longer need to feel victimized, or experience anxiety or anger. You don’t have to experience feeling unworthy, unsupported, fearful, or frustrated. Instead, you can choose to experience excitement, enthusiasm, hopefulness, love, and abundance.