“It’s my pleasure,” were the words that caught my attention as I requested thirty-four $10 gift cards over the phone. The agent must have repeated that phrase 3 or 4 times during our phone conversation. And do you know what? […]
To some business professionals, a measure of their “success” at a trade show or a chamber mixer is the number of business cards they collect. They believe that by accumulating a lot of cards it makes this marketing activity successful. […]
During the recent renovation at a local country club, a forklift operator was moving roofing material. As he moved the material from one side of the building to the other, he realized there was a ladder lying on the ground […]
