management
Everyone is a Concierge
Is “Teamwork Just a Buzz Word in your Organization?
Authentic Customer Care Is All About Love
“It’s my pleasure,” were the words that caught my attention as I requested thirty-four $10 gift cards over the phone. The agent must have repeated that phrase 3 or 4 times during our phone conversation. And do you know what? […]
How Well Do Your Employees Work Together?
Successful Networking Requires Commitment To Help Others
To some business professionals, a measure of their “success” at a trade show or a chamber mixer is the number of business cards they collect. They believe that by accumulating a lot of cards it makes this marketing activity successful. […]
Are Your Employees Slackers? How to Naturally Get Them to Take More Responsibility & Initiative
During the recent renovation at a local country club, a forklift operator was moving roofing material. As he moved the material from one side of the building to the other, he realized there was a ladder lying on the ground […]
Reward And Affirm Yourself Like You Would Your Dog
Saturday marked the start of my fourth canine training class with Milo. I say “my” training class because we all know that dog training is not really for the dog; it’s for the owner. That said, the class Milo and […]
Emotional Self-Mastery Podcast: What’s Your Relationship with Money?
Today we are talking about, our relationship with money. This is a subject that is an off-shoot of the Impostor Syndrome. Our relationship with money and Imposter Syndrome are tied together through our emotions. If you haven’t already listened to […]
Leveraging Happiness and Music For Business Team Success with Dr. Pelè
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