"I just wanted to say thank you for giving such a powerful and inspirational speech yesterday. Unfortunately I had to run to another meeting right after your speech, so I did not have a chance to introduce myself in person and get one of your unique puzzle business card but yesterday I was truly shocked and inspired by your speech. The five characteristics you discussed yesterday were things that I had to hear so bad recently because I've been having difficulty getting along with other people around me especially since I moved to Houston. However, you've answered all my questions, and now I feel like I've had a psychological counselling that "solved" all my (imaginary) problems on my mind."

"You did a great job in leading us through a challenging process. I know from experience how easy it is for meetings like this to go off on a tangent and before you know it, the whole day is gone without hitting a lick on the stated objective. You kept us on track all day long without being dictatorial or insensitive to our need to express ourselves. As a result, we ended the day with a pretty good direction for the organization. I, for one, feel that it was a worthwhile investment of our time and PTMA's money."